Community Portal FAQ
The CRC Community Portal allows members to register for members-only events and classes, make donations and payments, view invoice and payment history, and update their contact information.
Click the plus sign next to each question to see the answer.
Press play on the video below for a friendly how-to on the basics of the CRC Community Portal.
Do I need to be a CRC member to use the Community Portal?
You need to be a CRC member to access the member area of the portal. If you are not a member but would like to become one, contact our Director of Membership Engagement, Amy Gage at membership@centralreform.org
I am a CRC member. How do I access the CRC Community Portal?
Self-Register if this is your first time logging in.
I have not logged into the CRC Community Portal before. How do I create an account?
First, Click Here to Self-Register and enter your email address on file.
Please note that you must use the email we have on file for you. If you are unsure what email is on file, please contact technology@centralreform.org.
After you enter your email, you will receive a confirmation email from CRC Community Portal, with an individualized link for you. Clicking on that link, will allow you to create a password. Please check your spam folder if you cannot find the email.
I am having trouble logging in or resetting my password. What do I do?
To setup your account, Click "Self-Register".
To reset your password, Click "Forgot Your Password".
Then, check your email inbox and spam folder for our Reset Password or Account Verification emails.
If you have not received our email, then we might not have your current email updated in our system.
Please contact technology@centralreform.org to confirm and update your email address on file.
How do I register my child(ren) for Religious School?
To register your child(ren) for Religious School, click on "Religious School Registration".
How do I donate to CRC?
To donate to CRC, click on "Make a Donation". Make sure you are logged in, then choose the fund to which you wish to make a donation, complete the requested information, and click on "Next".
After you verify your donation information, click on "Proceed to Payment" to enter your payment information.
How do I view my invoices?
To view your open invoices, click "Open Pledges/Invoices". There you will be able to see any open invoices, including your open AFC pledge, and make a payment.
We are aware that there may be some erroneous past data you may encounter in the portal, as we are in the process of cleaning this up. If anything strikes you as off, please don't hesitate to call our office and let us know.
How do I make a payment?
To make a payment, click "Open Pledges/Invoices". Select the balances you wish to make a payment against and enter the amount you wish to pay, then click the "Make Payment" box. Select your payment method (ACH or Credit Card*), and enter all required information. Then click the "Make Payment" box on the bottom right of the screen.
* Please note that all credit card payments are subject to a processing fee.
How do I view my payment method(s)?
Click on "Payment Methods" to view the payment methods we have on file for you.
You may edit your payment methods by clicking on the pencil icon to the right. You may delete a payment method by clicking on the trash can icon to the right.
To add a payment method, click on the "Add New Payment Method" button at the top of the Payment Methods page. Next, select "Credit Card" or "ACH" (for an electronic funds transfer from a checking or savings account). Complete the requested information and click on "Submit New Payment Method" in the bottom right of your screen to complete the setup.
How do I view my payment history?
To view your payment history, click "Payment History".
All payments made in the past two years are shown here.
PLEASE NOTE: THIS AREA OF THE PORTAL IS CURRENTLY UNDER CONSTRUCTION AND NOT AVAILABLE.
We are always cleaning up our records. If you encounter information in your payment history that appears to be incorrect or need updating, please contact businessmanager@centralreform.org.
How do I view my past invoices?
To view past invoices, click "Contributions/Invoice History".
All invoices from the last two fiscal years are shown here.
PLEASE NOTE: THIS AREA OF THE PORTAL IS CURRENTLY UNDER CONSTRUCTION AND NOT AVAILABLE.
We are always cleaning up our records. If you encounter information in your invoice history that appears to be incorrect or need updating, please contact businessmanager@centralreform.org.
How do I view my payment plans?
To view your payment plans, click "Payment Plans/Ongoing Giving".
On the Payment Plans page, you can view plans for Ongoing Contributions or Manage Recurring Plans.
How do I view and update my household information?
To view and update your household information, click on "My Household" at the top of your screen.
Click "Update Details" in the top right corner of the contact you wish to edit to make changes to their contact information including: mailing address, phone, email address, emergency contact(s), industry, interests and more.
When updating contact details, click the pencil icon in the upper right corner of the field you wish to edit the information stored for that field.
You can also use the check boxes at the top to select which information to display in the directory for each contact. Contact name and email are listed by default, but you can opt out of that, or choose what information you want to have included.
You will also be able to view your tax letters and other information by clicking on "View Household File(s)."
It's not working, help!
Contact technology@centralreform.org for help.
If you get an error, please include a screen shot of the error message!